Mihai Mutiu, former Alcatel HR manager: It is natural to outsource when it can bring you significant savings

Companies need to constantly assess cost levels in order to stay competitive on the market and should not hesitate to outsource operations if the decision can bring them significant savings without affecting the organisation’s performance, Mihai Mutiu, 54, former HR manager of Alcatel-Lucent, told ZF in an interview.

“It is natural to outsource when the cost per person of performing a task is 25-30% higher than at a BPO (Business Process Outsourcing) company. I think the decision of the Alcatel management was a very good one, especially since Wipro continues to work for Alcatel, only it has also added new clients,” says Mutiu, who is currently in talks for a job with training and HR consultancy Codecs.

Mutiu resigned as Alcatel HR manager at the end of February this year, two months after 521 employees were outsourced to Wipro outsourcing company and to HP Romania’s service centre. Currently Alcatel-Lucent Romania has around 1,300 employees.