ING relies on chip cards

ING Bank will implement the chip technology into all the cards in its portfolio and also plans to develop payment acceptance systems that are compatible with this technology. At the beginning of this month, the bank had a portfolio of 320,000 cards, 37% (around 121,000) of which had the chip technology incorporated. At present, ING only issues smart cards, which include the microchips. Those previously issued will be replaced as their validity expires, while credit cards launched in the last part of the year will also incorporate the new chip technology. Since winter, the bank has started to develop a compatible payment acceptance system by setting up 157 POS devices compatible with the EMV (chip) technology. “We want to develop this activity and hope to have thousands of POS devices set up by the end of the year,” comments Adrian Apolzan, manager of the Retail Client Service department of ING Bank. In addition, Adrian Apolzan says that as the POS network expands, it will be possible to develop partnerships with retail partners creating programmes that ensure the customer loyalty.