Vodafone to reach 400 employees in Ploiesti

Vodafone Romania has invested several million euros to open a new customer service centre in Ploiesti, said Liliana Solomon, CEO of the mobile telephony operator. The call-centre is located in the Hippodrome Office Centre, a 4-storey building with a total surface area of 5,500 square metres, which can accommodate over 400 people. The centre currently has 120 employees, but is expected to see an over three-fold increase by the end of 2007, according to company officials. “We are happy to open the third Romanian Vodafone customer service centre in Ploiesti. Over 400 Ploiesti inhabitants have a chance to build a career with Vodafone by joining our team,” said Liliana Solomon. She added that the opening of the new centre happened as a result of an increase in the number of customers. Following an assessment of available infrastructure and human resources made, the company decided that Ploiesti fitted the company’s requirements. The Ploiesti-based call centre will only handle calls from individual customers, and provides information on services, mobile phones, bills, activating new services and subscriptions.